Send Back Form


Before sending the shoes :

  1. Completethe form below, and Add to cart.
  2. Go to your cart and order.
  3. Fill in your details (or log in to your account) and order.
  4. Your request is now registered, you will receive a confirmation by email.
  5. Printyour order confirmation and attach it to your package.
  6. Always send 2 shoes WITHOUT slippers

Race 400, Black, Black Snowboard, RC1, DNA and Carbonio shoes are guaranteed 2 years. The guarantee does not include the slippers, the soleplate, the applique, deteriorations related to wear.


Rates of the main repairs (with french VAT) :

– Replacement of complete soles: 100 euros

– Replacement of sole heels: 40 euros

– Replacement of Race400 / DNA covers : 60 euros

– Replacement of Black cover : 110 euros
Only on Black shoes

– Carbon repair: 50 euros
For a simple routine repair