Send Back Form


The current lead time for repairs is approximately 4 weeks :

Before sending the shoes :

  1. Fill in the different repairs you want in the section Service Description.
  2. Click Add to cart.
  3. Go to your cart and order.
  4. Complete your details (or log into your account)
  5. Your request is now registered, you will receive a confirmation by email.
  6. Print your order confirmation and attach it to your package.
  7. Always send 2 shoes WITHOUT slippers

Race 400, Black, Black Snowboard, RC1, DNA and Carbonio shoes are guaranteed 2 years. The guarantee does not include the slippers, the soleplate, the applique, deteriorations related to wear.

SKU: services Category:


Rates of the main repairs (with french VAT) :

– Replacement of complete soles: 129 euros

Replacement of the front points of the sole = 40 euros

– Replacement of sole heels: 49 euros

– Replacement of Race400 / DNA covers : 70 euros

Gluing of the complete ILS lacing system (lacing + Velcro) : 60 euros

– Replacement of the Velcro straps x2 : 39 euros

– Replacement of Black covers : 120 euros Only on Black boots

– Carbon repair: from 30 euros to 150 euros

Do not hesitate to contact us for other requests:

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