Send Back Form

The current lead time for repairs is approximately 4 weeks :

Before sending the shoes :

1. Fill in the different repairs you want in the section Service Description.
2. Click Add to cart.
3. Go to your cart and order.
4. Complete your details (or log into your account). 
5. Your request is now registered, you will receive a confirmation by email.
6. Print your order confirmation and attach it to your package.
7. Always send 2 shoes WITHOUT slippers

Race 400, Black, Black Snowboard, RC1, DNA and Carbonio shoes are guaranteed 2 years. The guarantee does not include the slippers, the soleplate, the applique, deteriorations related to wear.